Trayix

Thought Leadership

Building business acumen in project teams

PMI’s 2025 Pulse of the Profession report found that only 18% of project professionals demonstrate high business acumen. If that number is even roughly right for your team, it explains a lot: projects that deliver what was specified but not what was needed, and steering committees where nobody can say why one initiative outranks another.

What business acumen means for a project professional

It isn’t an MBA. It’s knowing enough about the business to make good decisions without asking permission every time. In practice, that means understanding:

  • How the organization makes money, and where it loses it
  • Who the customers are and what they value
  • The basics of financials: budgets, margins, cash flow, and the difference between capital and operating costs
  • The strategy, and which projects serve it
  • The trade-offs: what you give up when you choose faster over cheaper, or scope over quality

A project manager with these can tell a sponsor, “This feature costs three weeks and won’t move the number you care about,” and be right.

Ways to build it

Training helps, but exposure helps more. Here is what we’d try.

Rotations. Put a project manager in operations, customer service, or sales for a few weeks. Seeing how the work happens changes how someone reads a requirements document.

Sit with finance and sales. Ask the finance team to explain how the budget gets set and how they measure return. Join a few sales calls. These conversations cost little and teach a great deal.

Own a business case. Don’t just receive an approved business case; help write one. Better still, be the person who has to show, a year later, whether it held up. Few things teach financial thinking like being accountable for your own forecast.

Coaching and mentoring. Pair project managers with senior business leaders, not only with other project managers. A good mentor explains why a decision went the way it did, which no process document captures.

Consider a project manager at a mid-sized manufacturer who spends two weeks with the plant’s finance analyst. She comes back understanding why a late delivery costs more in one product line than another, and her schedule trade-offs improve.

An honest note about consulting

This gap is also an opportunity for firms like ours, and we won’t pretend otherwise. We can coach project teams, help write business cases, and run the rotations. But the goal is to build the skill in your people so you need us less over time. The best result is a team that asks better questions before we ever arrive.

This week, ask each project manager on your team to explain, in two minutes, how their current project makes the company money or saves it. The answers will tell you where to start.